Question 1

What is the relationship between Hive Finance and Diner Hive Global Venture Ltd?

Accepted Answer

Diner Hive Global Venture Ltd is the parent legal corporate entity incorporated in Nigeria. Hive Finance is the consumer fintech platform and mobile application developed and operated by Diner Hive to provide savings, payments, credit, and agro-wealth services.

Question 2

Is Hive Finance a commercial bank?

Accepted Answer

No. Hive Finance is a financial technology platform. We operate under our registered Cooperative Society Certificate. Banking services (such as NUBAN account numbers, funds settlement, and deposit custody) are provided by our CBN-licensed partner financial institutions, including 9PSB and Safe Haven Microfinance Bank.

Question 3

How does Food Hive protect against market price inflation?

Accepted Answer

Food Hive procures staple food commodities (premium long-grain rice, pure vegetable oil, tomato paste, seasoning cubes, gari, and beans) directly from farm gates and factory mills in bulk. By locking in guaranteed prices through disciplined target savings, members avoid volatile open-market retail price spikes.

Question 4

Can I schedule automated grocery savings and doorstep delivery?

Accepted Answer

Yes. You can create recurring daily, weekly, or monthly savings targets for specific food packages. Once your target cycle completes, you can choose doorstep delivery or pick up from accredited partner distribution hubs across Nigeria.

Question 5

How do plantation sponsorships work and what returns are paid?

Accepted Answer

Members sponsor verified commercial crop cycles (oil palm, cocoa, plantain, and cassava plantations). Capital is deployed directly into monitored agricultural cultivation managed by certified agronomists. Upon harvest and commodity sale, sponsor capital plus verified returns (up to 26% per cycle) are paid directly into your Hive wallet.

Question 6

Are agricultural projects insured?

Accepted Answer

Yes. All partner farms and plantation projects are fully protected by comprehensive multi-peril agricultural insurance covering drought, fire, flood, pests, and natural disasters.

Question 7

Who qualifies for solar financing and what systems are available?

Accepted Answer

Verified Hive members and small businesses can apply for productive solar energy financing ranging from 1kVA residential systems to 10kVA commercial setups. Repayments are structured in flexible monthly installments, saving up to 75% compared to daily generator fuel costs.

Question 8

How safe are my savings and how are returns generated?

Accepted Answer

All member funds are held in segregated custody accounts with CBN-licensed banking partners. Returns on locked plans (HiveLock) and flexible accounts (HiveFlex) are generated from institutional money-market placements and secured, asset-backed cooperative operations.

Question 9

Can I withdraw my money before maturity?

Accepted Answer

For HiveFlex, you can withdraw your funds anytime with zero penalty. For locked savings (HiveLock and Fixed Deposit), funds are locked until the agreed maturity date (1 to 12 months) to ensure guaranteed high returns.

Question 10

What are the transaction charges on Hive Pay transfers?

Accepted Answer

Hive Finance charges zero transaction fees for wallet-to-wallet transfers. Interbank transfers to external commercial banks carry a minimal standard fee of ₦15, with 99.9% instant delivery through our Interswitch and NIBSS routing.

Question 11

Who is eligible for Hive Finance loans and overdrafts?

Accepted Answer

Active Hive Finance members with a verified BVN/NIN and consistent savings or transaction history can qualify for instant credit. Limits start modest and scale automatically as you build a reliable repayment track record.

Question 12

Why do I need to provide my BVN during onboarding?

Accepted Answer

Under Central Bank of Nigeria (CBN) regulations and Nigerian Anti-Money Laundering (AML/CFT) guidelines, BVN verification is mandatory to confirm identity, prevent identity fraud, and link your dedicated virtual account number. Your BVN does not give anyone access to your funds or bank accounts.

Frequently Asked Questions

Still have questions?